SOFTPAQ NUMBER:  SP6334
PART NUMBER:  N/A
FILE NAME:  UNINSTAL.EXE
TITLE:  Presario 4212ES and Selected Models Audio Driver Update
VERSION:  2.60
LANGUAGE:  US English

CATEGORY:  Consumer/Fix

PRODUCTS AFFECTED:  Compaq Presario 4212ES and some other models with a 
                    Crystal Audio driver, including Presario 4220, 4222, 4210
             NOTE:  To determine if your Presario 42xx model has the audio 
                    driver affected by this SoftPaq:
                       Select Start, Settings, Control Panel, System, then 
                       click the Device Manager tab and double-click the 
                       "Sound, Video" icon.  
                    This SoftPaq affects your model only if you see an entry 
                    similar to "Crystal PnP Audio Service."
                      
OPERATING SYSTEM:  Microsoft Windows 95

SYSTEM CONFIGURATION:  N/A

EFFECTIVE DATE:  04 March 1997

ELECTRONIC DISTRIBUTION ALLOWED:  Yes 

SOFTPAQ UTILITY VERSION:  2.x

SUPERSEDES:  N/A 

DESCRIPTION:  Creates a diskette that can be used to update the audio driver
on ONLY the specific Presario 42xx models mentioned above.  
IMPORTANT:  It may be necessary to run this update from Safe Mode, especially if 
the Novell Client32 driver is already installed (see the HOW TO USE section below).

Enhancements/Fixes:
 - Fixes the problem where the computer locks up when Novell Client32 software is 
   being used.  Without this update, the audio driver conflicts with the driver for 
   Novell Client32.
 - Fixes other minor issues.

HOW TO USE:

1. Obtain a formatted 1.44-MB diskette.

2. Download the SoftPaq to a directory on your hard drive and change 
to that directory.  The file that is downloaded is an executable with 
a filename based on the SoftPaq Number above.

3. From that drive and directory, execute the downloaded file 
and follow the on-screen instructions.  You will be prompted to 
insert the formatted diskette in a drive to create the diskette.

4. After the diskette has been created, you may delete the  
SoftPaq file downloaded in step 2.

5. To avoid any potential driver conflict, particularly with the Novell 
Client32 driver, enter Safe Mode by restarting the computer and holding down 
the F8 key when the Compaq logo appears and the cursor moves to the upper right 
corner of the screen.  Choose the Safe Mode option from the menu.

6. Insert the created diskette into the A: drive, select Start, then Run,
and then enter:  
               a:\uninstal.exe
This uninstalls the audio driver, using a special program on the diskette.

7. When the uninstall is complete, remove the diskette and restart the computer.

8. During startup, Windows 95 Plug and Play recognizes that it needs to reinstall
the audio driver but will not find it on the hard drive.  Select "Other Location" 
and re-insert the driver diskette in the A: drive.  Type "a:\" if necessary.  When 
the update is complete, remove the diskette and restart the computer again when 
prompted.

9. The updated audio driver is now in effect.

Copyright 1998, Compaq Computer Corporation.  All rights reserved.

Product names mentioned herein may be trademarks and/or registered 
trademarks of their respective companies