SOFTPAQ NUMBER:  SP2893
PART NUMBER:  N/A
FILE NAME:  IDVERIFY.EXE
TITLE:  Identify Possible Deskpro Hard Drive Problem
VERSION:  1.0
LANGUAGE:  English

CATEGORY:  Software Solutions/Desktop 

PRODUCTS AFFECTED:  Deskpro 2000, 4000, and 6000 Series

OPERATING SYSTEM:  N/A

SYSTEM CONFIGURATION:  Quantum Sirocco 2.5 GB IDE Hard Drive

EFFECTIVE DATE:  25 June 1997 

ELECTRONIC DISTRIBUTION ALLOWED:  Yes

DESCRIPTION:  Creates a bootable diskette that determines whether 
a 2.5-GB Sirocco hard drive is installed in a Deskpro 2000, 4000, or
6000 Series computer.  Some of these hard drives made before 
June 25, 1996 may have a stiction problem.  A fix was implemented 
after June 25, 1996 to correct the error.  The utility on the 
diskette displays the manufacturers date code for the drive.  
If a user is having problems with the hard drive, and the utility 
shows that it is a Sirocco drive made before June 25, 1996, the 
user should arrange for their Compaq Service Provider to replace 
the drive.
 
HOW TO USE:

1. Obtain a formatted 1.44-MB diskette.

2. Download the SoftPaq to a directory on your hard drive and change 
to that directory.  The file that is downloaded is an executable with 
a filename based on the SoftPaq Number above.

3. From that drive and directory, execute the downloaded file 
and follow the on-screen instructions.  You will be prompted to 
insert the formatted diskette in a drive to create the diskette.

4. After the diskette has been created, you may delete the  
SoftPaq file downloaded in step 2.

5. Insert the created disk in the Deskpro computer to be tested.  
Power on the computer with the diskette in drive A.  The computer
boots from the diskette, and the utility searches for a Sirocco drive.  
If found, it looks for the manufacturing date code on the drive and 
displays the results on the screen.

Copyright 1997, Compaq Computer Corporation.  All rights reserved.

Product names mentioned herein may be trademarks and/or registered 
trademarks of their respective companies