SOFTPAQ NUMBER:  SP11914
PART NUMBER:  N/A
FILE NAME:  N/A
TITLE:  Quantum Fireball CR Hard Drive Firmware Upgrade 
        for OS/2 Warp 4.0
VERSION:  1.0
LANGUAGE:  English

CATEGORY:  Fix

DIVISIONS:  Global

PRODUCTS AFFECTED:  Any Compaq computer running OS/2 Warp 4.0 
                    with a Quantum Fireball CR hard drive 

OPERATING SYSTEM:  OS/2 Warp 4.0

SYSTEM CONFIGURATION:  Quantum Fireball CR IDE hard drive

PREREQUISITES:  N/A

EFFECTIVE DATE:  October 25, 1999

ELECTRONIC DISTRIBUTION ALLOWED:  Yes

SOFTPAQ UTILITY VERSION:  2.X

SUPERSEDES:  N/A

DESCRIPTION:  This Softpaq creates a bootable diskette to resolve an issue 
where any Compaq computer containing a Quantum Fireball CR IDE hard drive 
and running IBM OS/2 Warp 4.0 may have timing problems that cause the 
system to lock up.

If the utility on this diskette detects a Quantum Fireball CR IDE hard drive 
with this problem, it updates the firmware of the hard drive.  If an affected 
hard drive is not detected, the utility does nothing.

HOW TO USE:

1. Download the SoftPaq to a temporary, empty directory on your 
hard drive.  The file downloaded is a self-extracting executable 
with a filename based on the SoftPaq Number above.

2. Execute the downloaded file and follow the on-screen instructions. 
One bootable diskette will be created.

3. After the diskette has been created, you may delete the self-extracting file 
downloaded in step 1.

4. To run this utility, insert the diskette in drive A: and restart the computer, 
allowing it to boot from the diskette and run the utility automatically.  
After the computer runs the utility and returns a prompt to the screen, 
follow the instructions to remove the diskette and shut down the computer.
The next time the computer is turned on, the new hard drive firmware will be in effect.

Copyright 1999, Compaq Computer Corporation.  All rights reserved.

Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies