SOFTPAQ NUMBER:  SP11474
PART NUMBER:  N/A
FILE NAME:  N/A
TITLE:  Deskpro EP/Deskpro EN LFF/Deskpro EN SFF Fix for False 1782 Error
VERSION:  1.0
LANGUAGE:  English

CATEGORY:  Fix

DIVISIONS:  Desktops

PRODUCTS AFFECTED:  Deskpro EP, Deskpro EN LFF, Deskpro EN SFF

OPERATING SYSTEM:  N/A

SYSTEM CONFIGURATION:  Certain IBM IDE hard drives

PREREQUISITES:  N/A

EFFECTIVE DATE:  October 14, 1999

ELECTRONIC DISTRIBUTION ALLOWED:  Yes

SOFTPAQ UTILITY VERSION:  2.X

SUPERSEDES:  N/A

DESCRIPTION:  This Softpaq creates two bootable diskettes to resolve an issue 
where some Deskpro models listed above contain certain IBM IDE hard drives 
that cause a false 1782 error message to be displayed when the system starts up.  

If the error message has not occurred yet on a Deskpro EN LFF, Deskpro EN SFF, or 
Deskpro EP, use the first diskette to autodetect all hard drives currently installed.  
If an IBM IDE hard drive affected by this issue is found, the utility on this 
diskette updates the controller on the hard drive to prevent the false error messages 
from occurring.  To run this utility, insert the first diskette in drive A: 
and restart the computer, allowing it to boot from the diskette and run the utility.

If the false 1782 error message has occurred, use the second diskette to update the 
controller on the hard drive to correct the issue.  Insert the second diskette in 
drive A: and restart the computer, allowing it to boot from the diskette and run the 
utility.

Both utilities are non-destructive and do not affect user data.

HOW TO USE:

1. Download the SoftPaq to a temporary, empty directory on your 
hard drive.  The file downloaded is a self-extracting executable 
with a filename based on the SoftPaq Number above.

2. Execute the downloaded file and follow the on-screen instructions. 
Two bootable diskettes will be created.

3. After the diskettes have been created, you may delete the self-extracting file 
downloaded in step 1.

4. See the Description section above for instructions on using the diskettes.

Copyright 1999, Compaq Computer Corporation.  All rights reserved.

Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies