Softpaq Solution:  SP1021
File Name:         CPQHLTH.DLL
Title:   For Compaq Insight Manager under OS/2,
         corrects empty configuration screen 
Version: Compaq Insight Management Agents for OS/2 version 2.30
_______________________________________________________________________ 

CATEGORY:  Software Solution

EFFECTIVITY DATE:  11-17-94

PRODUCTS AFFECTED:  ProLiant 4000 with memory board installed.

OPERATING SYSTEM:  OS/2 2.x - Compaq Insight Agents version 2.30

SYSTEM CONFIGURATION:  Any ProLiant 4000 system with an optional 
memory expansion board installed.

SUPERSEDES: N/A

DESCRIPTION:  When configuration is selected on Compaq Insight 
Manager, the screen will come  up with no data in it.  Compaq Insight 
Manager may also hang when trying to get the configuration data 
screen.  This problem is due to the Insight Agent running on the 
server reporting bad configuration information to the Insight 
Management console.

HOW TO USE: 

1. After downloading SoftPaq, change to the download directory.
   For example:

      C:> CD \CPQ 

   If downloaded in zipped format (.ZIP), unzip the file to create an 
   executable:

      C:\CPQ> PKUNZIP SP1021

2. From that drive and directory, run the SoftPaq utility to unbind the
   primary files:
   
     C:\CPQ> SP1021 [ENTER]
     
   The following files should be created: 

     CPQHLTH.DLL
 
3. Perform the following steps on the monitored server, NOT on the 
    management console.

   1) Stop Compaq Insight Management Agents on the OS/2 server.  To stop
       the Insight Agents, locate the CPQMGMT.EXE window.  Type CRTL-C to
       stop the Insight Agents.

   2) Copy CPQHLTH.DLL, contained in this Softpaq, to the Insight Agents
       directory.  The default is C:\CPQAGENT.  Check the CONFIG.SYS PATH
       if unsure.

   3) Shutdown OS/2 and reset the server for changes to take effect.